Implementing Dignity at Work
Ten steps to beating workplace bullying
1. Carry out an audit to analyse the extent to which bullying is a concern, identifying any particular issues which may need to addressed.
2. Draw up a bullying policy (preferably an extension of the main equal opportunities, diversity or dignity at work policy)
3. Make bullying of any kind a disciplinary and grievance offence.
4. Educate line managers and make them responsible for implementing the policy.
5. Ensure that employees can make a complaint without fear of reprisal or victimisation.
6. Set up an informal support system made up of independent volunteers to assist employees complaining of bullying.
7. Communicate and publicise the organisation's stance on bullying, and inform all staff of their rights and responsibilities. Communicate that the policy applies to everyone - including contractors and clients. 8. Provide awareness and skills training on dealing with bullying.
9. Monitor and review the procedures and complaints system.
10. Where possible, provide independent, confidential counselling for the target and witness, and coaching for the bully.
Adapted from: Harrassent, Bullying and Violence at Work: A practical guide to combating employe abuse. Angela Ishmael